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MDOT Motor Vehicle Administration

MVA Customer Connect System Update- CORE 21

Vehicle Dealers |

* Bulletin Disclaimer *

Please note the Bulletin publish date above as the information within this Bulletin may have been updated or replaced. Always consult the most current Business Bulletins before relying on this information.

View all Bulletins for Businesses

Bulletin: All Dealers and Tag and Title Agencies
From: Business Licensing and Compliance

Purpose

This bulletin is to provide guidance for the Dealer and Tag & Title agencies on operating
procedures for MVA’s Customer Connect system update (CORE21), which will go live on
Monday, February 19 th , 2024.

Summary

MVA will begin to transfer data and make updates to the Customer Connect system on Saturday,
February 17 th . Branch, call center, central office, and system functionality will be unavailable
from 12p.m. on Saturday, February 17th through 12p.m. on Sunday, February 18th .

Dealer and Tag & Title agencies will not be able to process any transactions in the system
during this time. Dealers will be able to issue 60-day temp tags using the offline temp tag
process.

We apologize for any inconvenience this downtime will cause. If you have any questions, please
contact us at 410-787-2952 or [email protected].